NDIS

Paediatric feeding support for NDIS participants and their families

We offer paediatric feeding assessment and therapy services to self managed or plan managed NDIS participants and their families with funding in the following categories:

Children younger than 7 years:

  • Core – Assistance with Daily Life – Disability-related Health Supports –  0118 Early Intervention Supports for Early Childhood
  • Capacity Building – Improved Daily Living – 0118 Early Intervention Supports for Early Childhood

Children older than 7 years:

  • Core – ‘Assistance with Daily Life’ – Disability-related Health Supports – 0128 Therapy Supports
  • Capacity Building – Improved Daily Living’ – 0128 Therapy Supports

We work with NDIS families across Australia. Our telehealth appointments offer convenience and flexibility. You can attend your appointment at a time and place that suits you, with no need to travel.

No referral is necessary.

Who do we help?

Children with developmental delays or disabilities often experience feeding difficulties. We work directly and collaboratively with parents and caregivers to address the following feeding problems:

  • Growth or weight concerns
  • Fussy or picky eating
  • Inadequate nutrient intake
  • Sensory processing differences
  • Appetite changes
  • Gastrointestinal issues
  • Mealtime structure and timing
  • Mealtime stress and conflict

Our NDIS services

We base our services on a responsive feeding approach and Ellyn Satter’s Division of Responsibility in Feeding, both internationally recognised as best-practice methods for feeding children.

Feeding Assessment

Our feeding assessment provides a comprehensive evaluation of your child’s medical, developmental and feeding history, nutritional intake, and your family’s feeding dynamics. You’ll receive a detailed report outlining the assessment outcomes, recommendations and action plan.

Feeding Therapy

After a Feeding Assessment, you can begin feeding therapy appointments tailored to your child and family. Receive expert guidance and support to achieve your short- and long-term feeding goals.

NDIS Reports

We provide reports to support your NDIS applications or plan reassessments.

Fees & payment

Fees

Please refer to the Feeding Assessment and Feeding Therapy pages for specific fee information.

Payment terms

For self-managed participants: After delivering the service, we will email you an invoice. Please make the payment within 14 days via bank transfer or credit/debit card.

For plan-managed participants: After delivering the service, we will email your Plan Manager an invoice. Payment must be made within 14 days via bank transfer or credit/debit card.

Late payments or failure to pay may lead to services being put on hold or discontinued.

Cancellation policy

We charge the Participant/Authorised Representatives 100% of the service fee for ‘short notice’ or ‘no-show’ cancellations. To avoid this fee, please reschedule or cancel your appointment at least 24-hours before the scheduled time.

For more information, refer to our Booking and Cancellation Policy.

How to get started

1. Request our services

Complete our NDIS Request Form. We’ll review your request, and contact you within two business days to organise a Discovery Call.

2. Chat with us

Let’s make sure we’re a good fit. During our Discovery Call we’ll discuss your needs and goals, explain our NDIS services, and answer any questions you have.

3. Service agreement

Once we’ve both reviewed and signed the Service Agreement, we can start working together.

NDIS participant safety

Zest Food and Feeding upholds and complies with the NDIS Code of Conduct, NDIS Practice Standards, and Nutrition Society of Australia Code of Ethics. We also hold Combined Malpractice, Public and Products Liability Insurance.

Chelsea Green is registered with the Nutrition Society of Australia. She has a valid NDIS Worker Screening Check (Yellow Card) and a Working With Children Check (Blue Card), and she has completed the NDIS eLearning modules. Learn more about Chelsea’s qualifications, training and experience.

Feedback and complaints

We value your feedback and strive to resolve any complaints quickly. To provide feedback or make a complaint, please contact us directly by calling 0403 468 395 or emailing chelsea@zestfoodandfeeding.com.au.

If you are not satisfied with our response or prefer not to contact us directly, you can contact the National Disability Insurance Agency (NDIA) by:

For TTY, dial 1800 555 677

For the National Relay Service (NRS), dial 1800 555 727

For the Translation and Interpreter Service (TIS), dial 131 450

  • Emailing enquiries@ndis.gov.au

For more information access our Feedback and Complaint Management Policy and Procedure.

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